Torque Fitness respects you privacy and we will never sell your information to a third party for any purpose. All information collected is used exclusively by us to facilitate sales, services, and future communications with our customers.
What do we collect?
We collect information that you provide us through our website such as name, email address, payment information, etc. We use this information to complete a sale with you and for future marketing purposes. You may opt out of any marketing related emails by contacting us via email here: Sales@torquefitness.com
Any communications between Torque Fitness and our customers is retained internally for future reference.
When you visit our website we collect some information through “cookies” that you provide to almost any website you visit. We use this information to determine how people use our website and to make improvements based on this information. This can include, but is not limited to, date and time of visit, pages viewed, time spent on pages, general location of visitor. The information gathered through this method is not personal information, it is anonymous.
What information do we share?
We share some information with third parties in order to perform a specific function on our behalf. Examples of this are: freight carriers, UPS, US Postal Service, FedEx. We share this with them so they can have the necessary personal information to ship you a product.
Another relevant example of this is sharing your credit card information with a third party to complete a purchase. We only use reputable vendors for this purpose (Authorize.net and Paypal). All financial transactions are encrypted and we adhere to industry standards in this practice.
How are you protected?
Access to your personal information is restricted to Torque Fitness employees that require access to it in order to communicate with you.
Our website uses SSL (Secure Socket Layer) protection to ensure you information is kept private when completing a transaction or corresponding with us via our website. We also have internal security measures on our servers where any sensitive personal data resides in the form of multiple firewalls.
If you have questions/comments/concerns, please contact us by filling out our Questions and Comments form.